LRS Apps & Services
LRS Apps and Services: LRS Connect for Customer Engagement
LRS Apps and Services is the home of LRS Connect for Customer Engagement, the cloud based platform that brings your guest communication, waitlist management and onsite messaging into one simple system. LRS Connect is a customer engagement app that helps teams seat guests faster, reduce walkouts and keep operations running smoothly in busy environments.
This collection features the subscription option for LRS Connect along with any future digital services designed to enhance the way you manage guests, staff and queues.
What Is LRS Connect for Customer Engagement
LRS Connect for Customer Engagement is a digital waitlist and messaging hub built to help you communicate with guests and staff in real time. It manages electronic waitlists, sends text notifications, triggers pager alerts and organizes guest flow so visitors feel informed and staff stay productive.
LRS Connect works seamlessly with LRS pagers, push for service buttons and other devices so your entire communication experience lives in one platform. Guests receive clear updates. Staff stay focused on service. Managers get accurate insights to improve performance.
Core Capabilities of LRS Connect
Electronic waitlists and queue management
Create and manage digital waitlists that show accurate wait times and help reduce congestion around the host stand.
Guest notifications by text or pager
Send SMS updates or alert guests through LRS pagers so they can relax instead of standing in line.
Multi list and multi service support
Run separate lists for dine in, takeout, curbside or service departments at the same time.
Smart messaging and reusable templates
Send consistent and branded messages to guests without needing a separate tool.
Data and performance reporting
View activity trends, guest volume and peak times so you can staff appropriately and improve flow.
Why Choose LRS Connect as Your Customer Engagement App
Better guest experience
Guests know what to expect and can wait comfortably without hovering around the entrance. Clear communication builds confidence and satisfaction.
More efficient staff
Team members do not need to search for guests or deliver manual updates. LRS Connect handles the communication while they focus on service.
Reduced walkouts and improved throughput
Accurate wait times and convenient notifications keep guests engaged and willing to stay. This leads to better table turns or service flow.
Unified communication ecosystem
LRS Connect works with guest pagers, staff pagers, radios and push for service devices so all communication originates from one connected system.
Use Cases and Industries
Restaurants and bars
Manage walk in lines, merge reservation and waitlist guests, notify guests when tables are ready and improve table turn times.
Hotels and resorts
Keep guests informed about room availability, spa appointments, poolside service and more without requiring them to wait in crowded areas.
Healthcare and clinics
Manage patient queues, coordinate intake and text patients when it is their turn so waiting rooms stay calmer and more organized.
Warehouses and distribution centers
Notify drivers or staff when docks are open, orders are ready or workflows move to the next step.
Retail and specialty venues
Use digital waitlists for fitting rooms, high volume counters, events or pop up experiences.
How LRS Connect Works With Your Setup
Works with LRS pagers and push for service buttons
Combine LRS Connect with coaster pagers, staff pagers or push buttons to create a complete guest and staff communication system.
No app required for guests
Guests receive notifications through SMS or pager alerts and do not need to download anything.
Cloud based and device friendly
Manage your waitlists and messages from tablets, phones or computers.
Integration ready
Connect the system to POS, kitchen screens or other operational tools through available integration paths.
Plans and Subscription Options
LRS Connect for Customer Engagement Monthly
Subscribe to the monthly plan through this collection to enable waitlists, messaging, paging connectivity and digital communication features for your location.
Scalable options
Whether you run a small venue or a multi location operation, LRS Connect grows with your needs. Add more devices, more lists or more locations at any time.
Frequently Asked Questions
Do I need LRS hardware to use LRS Connect
You can use LRS Connect on its own or pair it with LRS pagers and push for service devices for a complete solution.
How many waitlists can I run
You can operate multiple lists or services at the same time depending on your business needs.
How do guests receive notifications
Guests can receive text messages or pager alerts depending on how you have configured your setup.
How long does setup take
Most locations are up and running quickly. LRS Connect is cloud based and easy to configure.
Is guest data secure
Yes. All data is handled through secure systems and access is controlled by your location.
Get Started With LRS Connect for Customer Engagement
Activate your customer engagement app subscription today and start creating a smoother, faster and more enjoyable experience for every guest. Explore the options in this collection or speak with an LRS representative for guidance on building the right system for your business.